Shipping And Delivery

All packages are sent via Registered Post which will require a signature on delivery. If nobody is at the address to accept delivery, the postie will leave a red card with pick up details from your nearest Australia Post Office.

Tracking

Once your order is processed by our team, you will receive a confirmation email with all of your delivery details including tracking via email. You should continue to receive updates on the delivery of your parcel throughout its journey. Alternatively, you can track your parcel on the Australia Post website.

Delivery times

All of our orders are shipped out from our warehouse in Caringbah, Sydney. Once your order leaves our warehouse you should receive it within 2-7 business days, depending on your location (Australian orders only). If you're still waiting past the expected delivery date, please get in contact with our friendly customer service team.

Click and Collect

We do provide a Click and Collect pickup option from our warehouse at Caringbah. Please note however, we are an online store only and do not have facilities to try on clothing. It is purely a pick up service for orders placed online. This option will appear at checkout once your postcode details are entered.

Express Post

If you need your item quickly, we recommend selecting Express Post at checkout. Our cut off time for Express Post dispatch is 2pm AEST weekdays.

International Purchases

International shipping rates depend on the country and the item/s you are interested in purchasing. The postage cost will depend on the total weight of your parcel and the parcels destination - so add it all to the cart and enter your country destination at checkout to obtain your shipping rate. If a shipping rate does not appear, it is due to the number of items in your cart - just reach out to our friendly customer service team for assistance.

Every country has different laws when it comes to import tax. If your country charges tax on import goods, it is the responsibility of the person receiving the goods to pay these charges. Some countries withhold goods until these charges are paid, so we recommend you check how your country processes these charges before making a purchase.

If you have any questions about shipping and delivery, feel free to get in touch with our customer service team via email or 1300 275 728 during business hours.

Shipping Prices - Domestic

We offer free standard shipping on all orders over $120 (hooray!)

For orders under $120, it depends on location, cart weight and service.

International shipping rates depend on the country and the item/s you are interested in purchasing. If you are interested in purchasing one item, the international shipping rate will display at checkout. For more than one item, postage cost will depend on the total weight of your parcel and the parcels destination. Please contact us prior to purchasing for an exact postage quote.

Every country has different laws when it comes to import tax. If your country charges tax on import goods, it is the responsibility of the person receiving the goods to pay these charges. Some countries withhold goods until these charges are paid, we recommend you check how your country processes these charges before making a purchase.