Returns Policy

At Savvy Supporter, we're dedicated to ensuring your shopping experience is seamless. If you need to return an item, here's what you need to know:

Timeframe:

You have 30 days from the date of purchase to return your item for a refund.

How to Request a Return:

Simply reply to your order confirmation email or shoot us a message at info@savvysupporter.com.au with your order number.

Refund and Re-order Process:

We operate on a refund and re-order system. Send your item back for a refund and repurchase your preferred product or size.

Postage Charges:

Please note that the buyer is responsible for all postage charges when returning items to us. We recommend using Registered Post for returns, as Savvy Supporter cannot be held responsible for items lost in transit.

Faults:

If your item is being returned due to a fault or manufacturing issue, we may request clear photographs of the item and affected area for assessment upon arrival.

Unwanted Gifts:

Received an unwanted gift? No worries! Just ask the purchaser to complete a return on your behalf.

Special Note for Promotions Companies:

Please be aware that we do not accept returns for change of mind or products no longer required for a photoshoot. We're not a props agency, but we're here to help with any other needs!